RCS Messaging Services in India
Engage Customers with Rich, Interactive & Branded Messages
At Core Web Networks, we offer RCS (Rich Communication Services) solutions that transform traditional text messaging into a powerful, interactive customer engagement channel. RCS enables businesses to send rich, branded, and secure messages directly to customers’ mobile messaging apps—without any third-party app installation.
What is RCS Messaging?
RCS (Rich Communication Services) is the next generation of SMS. It allows businesses to send messages with images, videos, carousels, buttons, suggested replies, and verified brand profiles, creating a chat-like experience similar to WhatsApp—directly inside the default messaging app on supported Android devices.
Why Choose RCS Messaging?
- Verified Business Branding
- Rich Media (Images, Videos, GIFs)
- Interactive Buttons (Call, Website, Location)
- Read & Delivery Receipts
- Two-way Customer Interaction
- Secure & Spam-Free Communication
- No App Download Required
RCS helps brands increase open rates, engagement, and conversions compared to traditional SMS.
Key Features of Our RCS Services
Verified Brand Profile
Your business name, logo, and brand colors are verified and displayed, building trust and authenticity.
Rich Cards & Carousels
Showcase multiple products, offers, or services using swipeable cards with images and CTAs.
Call-to-Action Buttons
Allow customers to:
* Call your business
* Visit your website
* Track orders
* Book appointments
* Get directions
Suggested Replies
Make conversations easier with pre-defined reply buttons for quick responses.
Analytics & Reports
Track message delivery, read receipts, clicks, and user engagement in real time.
| Feature | Traditional SMS | RCS Messaging |
|---|---|---|
| Branding | Not supported | Verified brand name & logo |
| Message Type | Plain text only | Rich media (images, videos, cards) |
| Character Limit | 160 characters | No strict limit |
| Buttons / CTAs | Not available | Call, Website, Location, Reply |
| Read Receipts | Not available | Available |
| Two-way Interaction | Limited | Advanced & conversational |
| User Experience | Basic | Interactive & app-like |
| App Required | No | No (default messaging app) |
| DLT Registration | Mandatory | Not required |
Does RCS Require DLT Registration?
❌ No DLT registration is required for RCS messaging.
✔ Brand verification is handled through the RCS platform.
Note:
If SMS fallback is enabled for non-RCS users, then DLT registration is mandatory only for SMS delivery, not for RCS.
Industries Using RCS Messaging
- E-commerce & Retail
- Banking & Financial Services
- Travel & Hospitality
- Real Estate
- Healthcare & Diagnostics
- Education & Coaching
- Logistics & Delivery
- Service-based Businesses
Why Core Web Networks?
- 12+ Years of Messaging & Digital Communication Experience
- Direct RCS Platform Integration
- Transparent Pricing
- End-to-End Support
- Reliable Delivery & Performance
- Dedicated Campaign Assistance
We help businesses upgrade from plain SMS to rich customer conversations.
